AN EXPERIENCED AND KNOWLEDGEABLE TEAMThe growing global team at Qualicaps® includes commercial representatives knowledgeable in our capsule and equipment product portfolio, life science professionals that collaborate with both R&D and academia in more scientific endeavors, and engineers with experience in a broad range of pharmaceutical processing equipment available in the market for lending support in runnability and yields at customers’ production centers. These different but complementary profiles come together to form account-focused teams with the objective of addressing each customer’s particular needs, such as:
- sales and customer service teams working together for on-time delivery of capsules according to agreed specifications
- scientists and capsule development experts that assist in new drug developments
- technical service engineers that help to optimize final product production output
- regulatory managers to provide support in capsule-related questions
On the machinery side, Qualicaps® also has service personnel located globally that are highly qualified and available for installation, spare parts, training, and technical support. The R&D team is also always innovating, developing faster, more reliable machinery to meet emerging needs in the pharmaceutical and nutritional markets.