Data protection policy
Data Protection Policy of QUALICAPS EUROPE, S.A.U.
1. Who is the Data Controller of your data?
The Data Controller of the data processing referring to the different processes regarding the management of users, clients and potential clients, collaborators and suppliers is QUALICAPS EUROPE, S.A.U. with registered office in Avda Monte Valdelatas,4 28108 Alcobendas (province of Madrid) and VAT Number A80412836 .
For the purposes of our data protection policy, the contact telephone number is +34-91-6-63-0-876 and the contact email is compliance@qualicaps.es.
2. What kind of data do we have about you and how have we obtained them?
The categories of personal data that QUALICAPS EUROPE, S.A.U. deals with about its users are:
- Identification data
- Postal or electronic addresses
- Commercial information
- Economic and transaction data
- Images
All the aforementioned data we have obtained or directly from you through the presentation of a commercial offer, contractual proposal, etc. or through your company to provide us with identification data and other information necessary to carry out the purpose of the contractual relationship between the parties. It will be an obligation of yours or your company to provide us with the updated data in case of modification.
Regarding data on job candidates, we have obtained your personal data by submitting a CV on your behalf or obtaining your application through the services of an employment portal. In the latter case, you have authorized said transfer of your personal data to our company when inserting your curricular data in the employment portal.
3. How long will we keep your data?
The personal data related to individuals linked to potential customers, customers and suppliers that QUALICAPS EUROPE, S.A.U. collects through the different contact and / or information collection forms will be kept as long as the deletion is not requested by the interested party. The personal data provided by our customers and suppliers will be kept while the commercial relationship between the parties is maintained, respecting in all cases the minimum legal terms of conservation according to the matter.
In any case, QUALICAPS EUROPE, S.A.U. will keep your personal data for a period of time that is reasonably necessary, taking into account our needs to respond to issues that arise or solve problems, make improvements, activate new services and meet the requirements required by applicable law. This means that we can keep your personal data for a reasonable period of time even after you have stopped using our products or have stopped using this website. After this period, your personal data will be deleted from all systems of QUALICAPS EUROPE, S.A.U..
4. What is the legal basis for processing your data?
In QUALICAPS EUROPE, S.A.U..we process the personal data provided by data subjects in order to manage different activities derived from specific procedures performed in sales, after sales service, supplier management, candidate management, quality of services, etc. In this way, we will use your data to carry out some of the following actions based on the respective legal basis:
| PURPOSE OF THE PROCESSING ACTIVITY | LEGAL BASIS |
|---|---|
| Analyze the risk on a potential client | Legitimate interest |
| Accounting, tax, administrative and customer billing management | The performance of a contract, compliance with a legal obligation |
| Contract management by clients, legal entities, physically, electronically or by telephone | The performance of a contract |
| External quality audits carried out by clients to assess the degree of satisfaction with the order | Legitimate interest, the performance of a contract |
| Customer complaints / claims service | Consent, Legitimate interest |
| Management of information requests that arrive through web forms or social networks | Consent |
| Marketing operations through fairs, etc.) to attract new customers. | Consent |
| Operations on the contact details of suppliers of natural persons who provide services to legal entities | Legitimate interest |
| Supplier data management to make payments-transfers and direct debits / accounting / tax and invoicing | The performance of a contract |
| Processing of supplier / collaborator-prescriber data to respond to third-party debt requirements (trade credit embargoes) | Compliance with a legal obligation |
| Operations in judicial phase matters (civil, administrative and / or criminal). legal records | Consent; the performance of a contract |
| Control possible incidents in the company's loading and unloading area | Legitimate interest |
| Management of data protection rights of data subjects | Compliance with a legal obligation |
| Registration of people who access the facilities for access control and security by using a magnetic card |
Legitimate interest |
| Surveillance and access control to facilities |
Legitimate interest |
| Search, evaluation and selection processes | Consent |
| Operations to claim amounts owed to clients delinquent extrajudicially | Legitimate interest |
Regarding legal basis mentioned above,, you are obliged to provide personal data , in the event that you do not provide your personal data , your contract can not be executed or comply with legal obligations or derived from official authority.
5. To which recipients will your data be communicated?
QUALICAPS EUROPE, S.A.U. will never share your personal data with any third parties that intends to use them in their direct marketing actions, except in the case that you have expressly authorized us to do so.
We inform you that we can provide your personal data to Public Administration bodies and competent authorities in those cases that QUALICAPS EUROPE, S.A.U. receives a legal requirement by said Authorities or in cases that acting in good faith, we consider that such action is reasonably necessary to comply with a court process; to answer any claim or legal claim; or to protect the rights of QUALICAPS EUROPE, S.A.U. or its customers and the general public.
QUALICAPS EUROPE, S.A.U. can provide your personal data to third parties (for example, Internet service providers that help us manage our website or carry out the contracted services, support companies and IT maintenance, logistics companies, agencies and tax and accounting advice, etc.). In any case, these third parties must maintain, at all times, the same levels of security as QUALICAPS EUROPE, S.A.U. in relation to your personal data and, when necessary, are bound by legal commitments in order to keep your personal data private and secure, and in order to use only the information following specific instructions from QUALICAPS EUROPE, S.A.U.
6. What are your rights as affected or interested person?
Anyone has the right to obtain confirmation on whether QUALICAPS EUROPE, S.A.U.is processing personal data concerning him/her, or not.
In particular, Data Subjects can request the right of access to their personal data , as well as receive them in a structured, commonly used and machine-readable format (Right to data portability).
Likewise, Data Subjects may request the right to rectify inaccurate data or, if appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.
In addition, in certain circumstances, the data subjects may request the limitation of the processing of their data , or in certain circumstances and for reasons related to their particular situation, Data Subjects may exercise their right to object their personal data . QUALICAPS EUROPE, S.A.U. will stop processing the data , except for compelling legitimate reasons, or the exercise or defense of possible claims or in those exceptions established in the applicable regulations.
Likewise, we inform you that you have the right to erasure the given consents at any time, without affecting the legality of the processing based on the prior consent to its withdrawal.
Likewise, the User is informed that at any time he / she can exercise the aforementioned rights by writing to us using the contact data that appear in Section 1, ' data Controller' of the present Personal Data Protection Policy QUALICAPS EUROPE, S.A.U. attaching a copy of a personal identification document. Likewise, you can send us an email to the following address compliance@qualicaps.es.
You will also have the right to bring and action before the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights.
Spanish Agency for Data Protection.C / Jorge Juan, 6 28001 – Madrid
Tel. +34-90-1-10-0-099/+34-91-2-66-3-517
7. Protection of personal data in use of the web page’s users
In accordance with the current Regulation (EU) 2016/679, QUALICAPS EUROPE, S.A.U. informs that the personal data of the users of the website will be treated for the processing activity indicated in each form of data collection from our website on behalf of QUALICAPS EUROPE, S.A.U.. Said processing of your data will be processed because of your consent. By clicking on the "SEND" button, the User consents to the processing of his/her personal data by QUALICAPS EUROPE, S.A.U..
Also, we inform you that except legal obligation or express consent on your part QUALICAPS EUROPE, S.A.U. will not comunicate your data to third parties.
Likewise, the Data Subject is informed that at any time he or she may exercise the rights of access, rectification or erasure of data as well as having other rights recognized in this document and regulated in Regulation (EU) 2016/679, notifying them to QUALICAPS EUROPE, S.A.U.,Avda Monte Valdelatas,4 28108 Alcobendas (province of Madrid), e-mail: compliance@qualicaps.es.
Furthermore, in accordance with the provisions of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, QUALICAPS EUROPE, S.A.U.undertakes not to send advertising through email without having previously obtained the explicit consent of the recipient. The Data Subject may oppose the sending of advertising by checking the corresponding box.
8. Other information of interest about our privacy policy
8.1 Security measures
QUALICAPS EUROPE, S.A.U.adopts the security levels required by the European and Spanish regulations in force in data protection taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing, as well as the risks of varying likelihood and severity for rights and freedoms of natural persons posed by the processing.8.2 Data processing of minors
Under the Regulation (EU) 2016/679 and the LOPDGDD 3/2018, minors over 14 years of age can give their consent to the contracting of services of the information society, such as registration in a forum, the completion of a contact form, etc. However, it will be the responsibility of QUALICAPS EUROPE, S.A.U. to verify the accuracy of the indicated age by the minor.
For the processing of data minors below the age of 14, such processing shall be lawful only if and to the extent that consent is given or authorized by the holder of parental responsibilities over the child.
8.3 Modifications of our Data Protection and Privacy Policy
Please, note that QUALICAPS EUROPE, S.A.U. may update or change this Data Protection Policy for Clients, Suppliers and Users. Please check this section regularly to see what changes may have existed and how they may affect you.
8.4 Why is it necessary to accept this Data Protection and Privacy Policy?
This section of the Data Protection Policy for Clients, Suppliers and Users of the QUALICAPS EUROPE, S.A.U. website provides you in an easy accessible way all the necessary information so that you can know the type of personal data that QUALICAPS EUROPE, S.A.U. maintain on Clients, Suppliers and Users, the purposes pursued, the rights that DATA protection regulations recognize you as a Data Subject and how to exercise those rights. Therefore, with the deliberate sending of your personal DATA through our means of contact and / or with the beginning of the commercial relationship with our company, we consider that you acknowledge and accept the processing of your personal data as described in this policy. This personal information will only be used for the purposes for which you have provided it or certain national or regional regulations enable us to do so.
In any case, we must warn you that a refusal on your part to provide certain requested information could hinder the development of the contractual relationship between the parties with possible serious consequences at the time of providing the various benefits contemplated in the commercial contract with the contracting party.
If you have any questions regarding this section of Personal Data Protection Policy for Clients, Suppliers and Users of QUALICAPS EUROPE, S.A.U. please contact the company using the address provided in the first section Data Controller' and We will be happy to assist you and answer any additional questions.
9. Applicable legislation
These conditions shall be governed at all times by the provisions of Spanish and European legislation on the protection of personal data and privacy.